Last updated: 19 January 2026

This Privacy Policy describes how Hong Kong chalian International Co Co., Limited collects, uses, stores, and protects your personal information when you visit or use https://www.topvipshop.com/

Our Website mainly offers home essentials, kitchen appliances, personal care products, and digital accessories, and this Privacy Policy applies to the collection and use of personal information related to these products and services. By using this Website, you agree to the practices described in this Privacy Policy.

1.Information We Collect

We may collect the following categories of information:

a.Information You Provide Directly

When you place an order, contact us, or use certain features of the Website, we may collect:

①　full name,

②　email address,

③　phone number,

④　billing address,

⑤　shipping address,

⑥　payment-related information,

⑦　any information you submit through forms or customer support messages.

b.Automatically Collected Information

When you access the Website, we may automatically collect certain technical information, such as:

①　IP address,

②　browser type,

③　device information,

④　operating system,

⑤　pages visited,

⑥　access time,

⑦　referral source,

⑧　cookies and similar tracking technologies.

2.How We Use Your Information

We may use your information for the following purposes:

①　to process and fulfill orders,

②　to provide customer support,

③　to communicate with you regarding orders or inquiries,

④　to improve our Website, services, and customer experience,

⑤　to prevent fraud and unauthorized transactions,

⑥　to comply with legal and regulatory obligations,

⑦　to send marketing communications where permitted by law.

3.Payment Information

Payments made through the Website may be processed by third-party payment service providers. We do not necessarily store full payment card details on our own servers unless specifically required for lawful business operations and properly protected.

Please review the privacy policies of the applicable payment providers for more information.

4.Sharing of Information

We may share your information with third parties only when necessary, including:

①　payment processors,

②　logistics and shipping providers,

③　IT service providers,

④　customer support tools,

⑤　legal, regulatory, or governmental authorities where required by law.

We do not sell your personal information to third parties.

5.Cookies and Tracking Technologies

We may use cookies and similar technologies to improve Website functionality, remember preferences, analyze traffic, and enhance user experience.

You may manage cookie settings through your browser. However, disabling cookies may affect certain Website functions.

6.Data Retention

We retain personal information only for as long as reasonably necessary for the purposes set out in this Privacy Policy, including order fulfillment, customer support, legal compliance, dispute resolution, and enforcement of our agreements.

7.Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

8.Your Rights

Depending on applicable law, you may have the right to:

①　access the personal information we hold about you,

②　request correction of inaccurate information,

③　request deletion of your information,

④　object to certain uses of your information,

⑤　withdraw consent where processing is based on consent.

To make such a request, please contact us using the details below.

9.Third-Party Websites

This Website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.

10.Children’s Privacy

This Website is not intended for children under the age required by applicable law, and we do not knowingly collect personal information from children without appropriate authorization.

11.Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised effective date.

12.Contact Information

If you have any questions regarding this Privacy Policy , please contact us:

Hong Kong chalian International Co Co., Limited

Address: Unit83, No.45 Hoi Yuen Road Kwun Tong ,HongKong

Email： service@topvipshop.com

Phone： 852-65550405